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Design heuristics affecting accessibility

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    Inputs and outputs

    Today, many of our sites are designed for two inputs: keyboard and mouse, and two outputs: monitor and speakers.  If you only design for these two elements, you and your engineering team may miss the needs of other users — users that need keyboard-only entry, or voice control, or touch.

    When designing, consider a variety of different input and output modes. Consider the table below as a test matrix when you look at your design. The row headers are each input methods that may be used, and the column headers are each output methods. (The rest of the table is blank, for you to fill in as needed.) Will the design you created work for at least one entry per row and column?

    MonitorColorblind palette on monitor400% zoom on monitorAudio output or screen readerBraille cell display
    Keyboard
    Mouse
    Microphone and voice recognition
    Touchscreen

    You don’t need to test every one of these modes, especially not when you’re early in your designs and nothing exists in code. What’s important is knowing which inputs and outputs might be problematic. For example, if you’re using a drag-and-drop interface from a Javascript library, you want to make sure that it works with a keyboard and with touch as well as with the mouse it was likely designed for.

    If you only have time to concentrate on learning how one of the inputs works, choose the keyboard, because most assistive technologies are based on the keyboard.