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UX Researcher

Information about accessible UX research is not nearly as easy to find as information about, say, how to code the right language attribute onto the page. That’s not necessarily surprising considering that there are few “absolutes” in UX research and even fewer in Accessibility.

David Sloan at The Paciello Group provides the following three articles as guidelines:

How you contribute to success

  • Ensure inclusive research participants
    • Ensure that our current user research and usability tests do not inadvertently prevent users with disability issues from participating (for example, by using inaccessible software or staging tests in physical locations they can’t get to)
    • Seek out people with disabilities to include in user research and usability tests. Examples: 
      • Usability tests that include users on sceen readers
      • Focus groups that include users with low vision
  • Ensure that research incorporates disabilities into some or all personas. (Note: accessibility professionals recommend against creating personas specifically about accessibility issues because it marginalizes those people.) 
  • Identify whether A/B testing can be used for accessibility testing
  • Be familiar with guidelines so, if asked, you can add them to heuristic analysis
  • Seek out and hire a diverse team including people who have disabilities

Additional Resources